FAQ

At The Social Bite Co, food safety is something we take seriously. All items are prepared, handled, and stored in an Island Health–approved commercial kitchen facility in full compliance with provincial health regulations.

Every team member involved in food preparation holds valid FoodSafe certification, and all event staff and servers are FoodSafe trained to ensure safe handling practices throughout service.

All cleaning and sanitizing of equipment, service ware, and tools are completed within the same approved facility using proper food-safe procedures.

We are committed to maintaining a clean, professional, and fully compliant operation — so you can feel confident in every detail of your event.

1. How does yo

Our charcuterie bar is fully served. Each guest receives a personal board with curated items from your chosen menu. Guests can return for refills throughout the service time — no one helps themselves to the bar.

When booking, you can select 12 items from our menu to be served to your guests. This ensures everyone gets a beautifully balanced experience.

We can accommodate events of various sizes. Please contact us with your guest count to confirm availability. Each guest receives their own personal board.

Yes! Our team fully serves the cart, sets up, and refills guest boards. You don’t need to worry about setup or staffing we handle it all.

Service duration is typically 2 hours, depending on your event needs. We can discuss timing and any adjustments during booking.

We do our best to accommodate dietary needs and allergies if informed in advance. Please share any restrictions when booking. While we strive to accommodate, we cannot guarantee a completely allergen-free environment.

No - for hygiene, presentation, and guest experience, all service is handled by our staff. Each guest receives a personal board and refills are managed by our team.

Yes. We bring the cart, set it up at your venue, and handle cleanup of the cart area. You just enjoy your event.

We serve events across Vancouver Island, BC. Please contact us to confirm availability in your area.

Cobble hill - Ladysmith is included in the price - anything furthre is subject to travel fees at $1 per km

We recommend booking as early as possible, especially for weddings and peak seasons, to secure your preferred date.

Cancellations and reschedules are handled according to our Cancellation & Policies page. Deposits are non-refundable, and changes must be made with notice.

12. How do we get a quote or book?

You can either:

• Fill out our Contact / Request a Quote form
  
• Or book your date online via our booking page
  

We’ll confirm your menu, guest count, and service details, then send a personalized quote.